Communications
Every Message. One Inbox.
Customers book on your website or by email today, with WhatsApp and text next. Dispatch sees every conversation in one place.
One Booking Inbox
Nothing Slips Through
- Email first, with WhatsApp and text next, in one list filtered by channel.
- Flagged for a person with the reason: account customer, fare question or complaint.
- Linked to the booking so dispatch sees the whole trip.
Channels
- Website booking widget
- Email into one inbox
- WhatsApp and text next
In Testing
AI Booking Assistant
An assistant that reads booking emails and picks out pickup, drop-off, time and passengers. Next, it will reply with a link to book and pay. It is in testing now and will roll out to founding merchants first.
Reads the Request
Finds the trip details in a customer's message.
Booking Link
Coming next: a reply with a link that opens your booking widget with the details filled in.
Hands Off to Dispatch
Account customers, fare questions and anything unusual go to a person. The assistant never quotes a fare.
On the roadmap: AI phone answering.
Get Started
Request a Demo
Book a 30-Minute Demo
Now onboarding founding merchants.